Could you walk us through the vision behind launching ShardaCare Healthcity? What are the core specialities of the hospital, and what are the future plans?
The inception of ShardaCare Healthcity is deeply rooted in our long-standing commitment to delivering excellence in both education and healthcare. Our journey began with Sharda University, followed by a Medical College dedicated to training skilled healthcare professionals for India’s evolving needs. With the growth of our academic and medical Infrastructure, the vision naturally progressed towards creating a cutting-edge healthcare institution that integrates compassion with innovation. This led to the launch of ShardaCare Healthcity, a 600+ bedded multi-super-speciality hospital, designed to serve both domestic and international patients with the highest standards of care. It also houses one of India’s largest Level 1 Emergency Care units, developed in association with SingHealth Singapore, ensuring 24/7 emergency response of global standards.
At ShardaCare Healthcity, we leverage advanced technology to deliver precise and patient-centric care. Our hospital offers a comprehensive range of super-specialities, including Cardiac Sciences, Neurosciences, Oncology, Orthopaedics, Renal Sciences, Critical Care, and Internal Medicine, with a strong focus on advanced technology and integrated care.
Looking ahead, we aim to position ShardaCare Healthcity as a future-ready, globally aligned healthcare hub. Our growth strategy focuses on establishing Centres of Excellence in advanced oncology, AI-enabled diagnostics, robotic procedures, kidney transplants, high-end orthopaedic and cardiac procedures, along with surgeries. We also envision promoting medical tourism, as highlighted by the Hon’ble Chief Minister, Yogi Adityanath and strengthening preventive care through community initiatives, particularly in rural and semi-urban regions.
Our commitment to innovation is also reflected in our AI Data Centre, which is driving a paperless, technology-first ecosystem. It enables real-time decision-making, streamlines operations, and supports superior clinical outcomes. At its core, ShardaCare Healthcity represents the confluence of compassionate care, cutting-edge technology, and medical excellence. With every milestone, we reaffirm our pledge to deliver healthcare that is not only advanced but also accessible and empathetic.
Private healthcare players are increasingly being looked at to complement public health efforts in rural India. In your view, what role can private hospitals play in strengthening rural health outcomes, and what models of collaboration or outreach have proven most effective?
At ShardCare Healthcity, we see private healthcare as an important partner in bridging rural urban care gap. With nearly 70 per cent of the Indian population in rural areas, the need is urgent. Our approach compliments public health efforts, especially under flagship programmes like Ayushman Bharat. We even take advanced diagnostics, specialist consultation and preventive care directly to underserved communities in rural areas through our mobile health units, outreach clinics and tele medicine consults.
The most effective models blend public reach with private expertise, creating an ecosystem that is equitable, technology-driven and trusted by communities it serves.
Technology is transforming healthcare across the value chain. How do you envision the role of digital tools in building doctor-patient trust, enhancing clinical outcomes, and driving operational efficiencies?
Technology today forms the backbone of modern healthcare.
Strengthening doctor-patient trust: Real-time access to reports and treatment plans enhances transparency and confidence. Telemedicine bridges geographical gaps, bringing specialist care to rural areas like Dadri, Ghaziabad, and Mathura.
Enhancing clinical outcomes: AI tools help to enhance clinical outcomes – minimising errors and speeding up diagnoses. Remote monitoring devices and data-driven personalised care plans further allow early intervention and better outcomes.
Driving operational efficiency: Digital records, automated billing, and appointment systems reduce wait times and errors, patient inflow and resource needs, improving bed and OT utilisation while cutting administrative costs.
We are planning to build AI Centres of Excellence, exploring blockchain for secure patient records, and leveraging virtual reality for training. Our goal is to create a seamless, future-ready digital health ecosystem that enhances care for all.
Medical value travel is gaining momentum in India. What should hospitals and policymakers prioritise to make India a more attractive and reliable destination for global patients?
Medical Value Travel (MVT) is a growing driver of India’s healthcare sector, thanks to its affordability, skilled doctors, and clinical excellence. To further strengthen India’s appeal to global patients, both hospitals and policymakers must focus on quality, seamless patient experiences, and robust infrastructure.
Global standards and infrastructure: Hospitals must align with JCI compliant infrastructure and NABH accreditation to ensure safety and trust.
Flagship specialties: Promoting Centres of Excellence can attract patients seeking specialised care.
Holistic international patient services: Global patients value end-to-end support.
Digital continuity of care: Integrating AI-driven diagnostics, telemedicine, and EHRs enables follow-up care post-discharge.
Nutrition and lifestyle support: Beyond treatment, we provide personalised nutrition and lifestyle guidance, combining Indian dietary wisdom with international health diet protocols to support recovery, prevent relapse, and promote long-term health.
Affordability with transparency: India offers care at 30–50 per cent lower costs.
Public-private collaboration: Simplifying visa norms and developing medical tourism corridors through PPPs will further boost India’s standing as a trusted global healthcare destination