Livlong 365, one of India’s OPD and health-tech platforms, has announced plans to open 100 physical branches by 2027 with the aim of strengthening its nationwide presence. The company estimates an investment of ₹70 –₹100 crore for this expansion, which is to be funded entirely from internal accruals. With a strong focus on Tier-2 and Tier-3 cities, Livlong 365 aims to make outpatient care and health insurance more accessible.
Founded in 2021, Livlong 365 operates on a tech-first, customer-centric model that integrates preventive care, insurance distribution, diagnostics and telehealth. Its unique Payvidor model—combining insurance and healthcare delivery—aims to ensure affordability, efficiency and trust for customers and insurers alike.
Livlong 365’s profitability and cash-flow position have given it the financial strength to pursue this plan without raising additional external capital. This self-reliant approach reinforces the company’s vision of building a sustainable, purpose-driven business for the long term.
Livlong 365 has strong unit economics and an integrated distribution model, which uses the same channels to offer both health insurance and OPD plans, reducing cost duplication and maximising cross-selling opportunities. Its in-house clinical team conducts pre-underwriting and elder care assessments, improving claim predictability for insurers and ensuring better product fit for patients.
Livlong 365 is focused on establishing a hyperlocal presence in all cities with a population of over 15 lakh, with the aim of providing essential services such as OPD doctor consultations – with focus on specialties like gynaecology and paediatrics – along with diagnostics and insurance within a 2.5 km radius for every customer.